Appeal a benefit decision

After you've appealed

We'll refer your case to an Appeal Tribunal. You can choose an oral hearing or a paper hearing.

  1. The tribunal members, who are independent of the council, will look at the evidence and decide the outcome of your case.
  2. You'll get a decision notice in the post which tells you the outcome of your appeals and explains the tribunal's decision as soon as possible after the hearing.
  3. If your appeal is successful we'll usually put the decision right as soon as we receive a copy of the tribunal's decision. The only time we wouldn't do this is when we plan to challenge the tribunal's decision. We'll let you know what we intend to do within 2 working days.
  4. If you don't agree with the appeal tribunal, the decision notice will advise you what you can do next.

Contact Revenues and Benefits Service

Telephone: Click to call 0300 303 8870

Address: Postal address
Revenues and Benefits Service
PO Box 490
Rochdale OL16 9AJ

Phone:
Monday–Friday 8.30am–5.30pm

Closed for training Monday 11am–11.30am