2. Request a care and support assessment
To find out if you're eligible for our help we need to carry out a care and support assessment.
A care and support assessment is a discussion between you and a trained professional such as a social worker or occupational therapist.
To request a care and support assessment complete our online questionnaire or you can phone, email or write to us using the contact details on this page.
Complete our online questionnaire to explore your care and support needs
What does a care and support assessment involve?
A social care professional will be in touch with you to arrange your assessment.
You may be offered an assessment:
- Over the phone
- Online
- In person at a time and place that suits you.
During the assessment, a social care professional will consider:
- Your health
- What you can and can’t do
- What you struggle to do without support
- Your cultural and religious background
- Your support network
- Your living arrangements
- How you feel you should be supported
- Information about your needs from your carer, friend, or loved ones, if you want them to be involved in your assessment.
- The social care professional may also talk to other professionals who provide support to you, like your GP or nurse, if you are happy for them to do so. This is to make sure everyone is on the same page about the support you need.
How to prepare for a care and support assessment
It may be helpful to think about your needs before your care and support assessment takes place.
You should think about the care you need. For example, if you need help to:
- Get up and dressed in the mornings.
- Have a shower regularly.
- Take your medication.
- Prepare and eat meals.
You should also think about your cultural, social, religious, and emotional needs. For example:
- Do you visit a place of worship on a regular basis?
- Do you regularly attend recreational activities in the community?
- Would you like support to be able to do more?
Support during your assessment
You may want someone, such as a family member or friend, to be with you during the assessment.
If you need someone other than a friend or family member to be with you and speak on your behalf, you can get an advocate to speak on your behalf. Find out more about advocacy.