Money, debt and benefit advice

Help with money and benefits

If you need help with benefits, money or debt, a range of support is available in the borough of Rochdale.

Get face-to-face support from our Customer Services Team

We can support you in accessing services such as help with money, benefits, food banks, welfare advice, debt issues, housing and homelessness.

You don't need to book, you can just turn up to get face-to-face support from our Customer Services Team at:

Before you visit, we advise checking for any temporary closures. View any temporary closures

Get support from Citizens Advice

Citizens Advice is a charity that offers free impartial and confidential advice about debt and money, work, consumer rights, legal rights, energy and immigration. Face-to-face drop-ins and appointments are available across the borough.

Help with money and benefits for people who don't speak fluent English

You can translate the text on our website into more than 100 languages using our Recite Me toolbar. More about our Recite Me toolbar.

If you'd prefer to speak to someone face-to-face, the following organisations offer bilingual advice in the borough of Rochdale:

Help with money and benefits for Rochdale Borough Housing (RBH) tenants

If you're an RBH tenant and need help with money or are struggling to pay your bills, the RBH Money Matters team can help you.

More help with money and benefits

You can get more advice and help with money from the following organisations.

Check what benefits you can get

You can use an independent, free and anonymous benefits calculator to check what you could be entitled to.

There are services we can provide to help you financially.

Help with debt, borrowing money and loan sharks

If you're struggling with debt the following organisations offer free debt advice:

Borrowing money and illegal money lending

If you're struggling with debts or regular outgoings you may be tempted to approach a loan shark. There are safe and legal avenues to explore to deal with money problems.

You can safely borrow money from a credit union. A credit union is a self-help cooperative whose members pool their savings to provide each other with credit at a low interest rate.

Emergency financial help

There are several ways to access financial support in an emergency.

  • Discretionary Crisis Fund - if the unexpected happens and you suddenly find yourself in difficulties, you may get help through the Discretionary Crisis Fund.
  • Discretionary Housing Payments - an emergency payment to help you with your rent or housing costs.
  • Household Support Fund - you might be able to access superstore vouchers, fuel vouchers and other help through our Household Support Fund.
  • Fair For You - if you're from a lower-income family, you can get affordable credit to purchase goods for the home. You buy directly from the manufacturer and take out a loan from Fair For You, then pay later in weekly, fortnightly or monthly instalments.

Ways to save money

Here are some schemes and information which may help you save money.

Benefits and money related content

Cost of living related content