See how we've performed against a range of key themes on the LG Inform website.
Peer Challenge
The Local Government Association’s (LGA’s) peer challenges are public sector-led, voluntary visits from a team of colleagues from other local authorities.
The council invited a peer challenge in December 2023 and has produced an action plan to respond to the recommendations.
Complaints upheld
You can view information about the number of Ombudsman complaints we've upheld on our complaints page.
Productivity Plan
In 2024 the Department for Levelling Up, Housing and Communities asked all local authorities to produce Productivity Plans.
This plan sets out how we will improve service performance, the efficiency of our operations and reduce wasteful expenditure.