Scheduled website maintenance

The scheduled maintenance tasks for our website are detailed on this page.

Thank you for your patience and we hope you continue to benefit from our website when it's available.

Start time and date: 9pm, Friday, 20 December 2024
Finish time and date: 9pm, Sunday, 22 December 2024
Description: Our benefits claim calculator and online application form will be unavailable while we carry out essential maintenance.


Start date: regular updates
Time: 1am–6pm
Description: essential maintenance work resulting in potential site speed issues and some downtime on MyAccount.

Why do we carry out maintenance?

We need to carry out regular maintenance work to keep the website secure, reliable and up to date.

Wherever possible, we try to carry out maintenance at times that will cause the least disruption such as early in the morning. You may see a slowdown or interruption of service during these times.