Library Membership Privacy Notice

We have a legal duty to provide a comprehensive and efficient library service. People can become a member of the library to access these services.

The services provided by Rochdale Library Authority and covered by this policy include Request and Collect, Doorstep Service, Events and Groups.

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

• Name
• Address and contact details including email address
• Age and date of birth
• Marital status
• Identifiers such as a utility bill or driving licence
• Financial information such as bank details
• Health or disabilities
• Gender
• Ethnicity
• Membership number

When we collect personal information it may be about:

• Customers, service users and residents
• Family such as parents, children or siblings
• Carers
• Complainants

We use your personal information to:

• Maintain accounts and records
• Support and manage employees and volunteers
• Develop services and plan events
• Promote the services we provide
• Process applications, requests and appeals
• Manage membership
• Manage complaints
• Undertake investigations and audits

We're required by law to provide a comprehensive and efficient library service. This is detailed in legislation and guidance including:

• The Public Libraries and Museums Act 1964

We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

• To comply with a legal obligation
• For a public task or statutory function
• Where there is substantial public interest

We collect information from and disclose information to individuals and organisations that can support our work including:

• Library members
• Customers and their families
• Complainants
• Council departments
• Other public bodies or authorities such as another council library

• Join the library
• Your library account

Contact the team