English for Speakers of Other Languages (ESOL) Privacy Notice

English for Speakers of Other Languages (ESOL) courses are taken by people whose first language is not English and who need English to communicate in daily life. To help you find the right ESOL class, we collect personal information about you. This information helps us to understand which class is suitable for you and also who is using this service. 

We will use the contact details you give us to contact you about the course we can offer you.

Rochdale Borough Council (the Council) is funded by the Greater Manchester Combined Authority (GMCA) to deliver the ESOL Advice Service.  Once you have accepted a course, we collect your personal data from course providers to check whether you are continuing with a course so that we can update our records.

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

• Name, address and contact details, for example telephone number or email address. We will use the contact details you give us to contact you about the course we can offer you
• Date of birth, age and gender
• Marital status
• Identifiers, for example National Insurance number
• Health information, including disabilities, to match you to the best course
• Data revealing racial or ethnic origin
• Immigration and residency status
• Household situation and dependants including if you need childcare support
• Financial and employment situation

When we collect personal information it will be about:

• Course applicants

We use your personal information for:

• Provision of employment, education and training advice or support
• Maintaining accounts and records
• Processing applications, requests and appeals
• Commissioning of services from course providers

We're required by law to improve and protect health and wellbeing. This is detailed in legislation and guidance including:

• Localism Act 2011

We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

• For public tasks or statutory functions.
• Where there is substantial public interest.

We collect information from and disclose information to individuals and organisations that can support our work including:

• Education providers who are delivering courses
• Council departments
• Other public bodies and authorities, for example:
  • GMCA, who provide funding for the service and receive statistical information
  • Manchester City Council, who manage and match learners to courses outside their local authority area

• Improve your English

Contact the team