Townships Team Privacy Notice

Privacy notice name
Townships Team Privacy Notice
Last updated
Thursday, 9 August 2018
Introduction

We have a legal obligation to consult and involve the public in decision making. The Townships team coordinates support for the performance and delivery of our services to each individual township. The Townships team respond to issues raised by the public through both formal and informal meetings.

What personal information we collect

We collect personal information to make sure we can carry out our work. The personal information we collect includes:

  • Name
  • Address
  • Telephone number
  • Email address
Who we collect personal information about

When we collect personal information it may be about:

  • Employees
  • Customers
  • Residents
  • Complainants
  • Councillors
How we use personal information

We use your personal information to:

  • Maintain accounts and records
  • Promote the services we provide
  • Conduct surveys or reviews
  • Manage complaints
Why we use your personal information

We're required by law to consult and involve the public in decision making. This is detailed in legislation and guidance including:

  • The Local Government Act 2000

We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • For public tasks or statutory functions
  • The consent of the individual
Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Council departments
  • Councillors
  • Affected parties
Automated decision about your personal information
This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.
How long we keep your personal information
We keep personal information collected as part of this process for a minimum of 6 years from the date of collection, or for an additional length of time if necessary.
Transferring personal information beyond the EEA
This service doesn't transfer your information outside the European Economic Area (EEA).

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.
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