- Privacy notice name
- Governance and Committee Services – Member Casework Privacy Notice
- Last updated
- Thursday, 10 October 2019
- Introduction
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Part of a councillor’s role is to represent their ward and the people who live in it. Constituents often approach a councillor with a range of problems from parking issues to neighbourhood disputes, overcrowded housing to education. Councillors may contact council officers who handle enquiries about a specific issue. The Governance Support Team co-ordinate these requests and ensure they are directed to the correct officer for a response. A response will be provided either to the councillor or directly to the constituent.
- What personal information we collect
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We collect personal information to make sure that we can carry out our work. The personal information we collect includes:
- Address and contact details, including email address.
- Age or date of birth.
- Attainment or educational data.
- Crime or offending information.
- Employment data.
- Ethnicity or nationality.
- Financial, for example, bank details.
- Health or medical records, including disabilities.
- Identifiers, including National Insurance number, passport number, driving licence number and vehicle registration number.
- Marital status.
- Memberships of organisations.
- Name.
- Photographs.
- Political opinion.
- Religion.
- Sexuality.
- Who we collect personal information about
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When we collect personal information it may be about:
- Applicants.
- Business owners.
- Carers.
- Complainants.
- Customers, service users and residents.
- Elected members.
- Employees, job applicants and volunteers.
- Extended family, for example, parents, children and siblings.
- Litigants and claimants.
- Offenders.
- Pupils and students.
- Residents of the borough.
- How we use personal information
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We use your personal information to:
- Process applications, requests and appeals.
- Promote the services we provide.
- Support and manage elected members.
- Undertake investigations and audits.
- Why we use your personal information
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We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:
- Public task or statutory function.
- Substantial public interest.
- Who we share your personal information with
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We collect information from and disclose information to individuals and organisations that can support our work including:
- Affected parties.
- Complainants.
- Council departments.
- Elected members and MPs.
- Automated decision about your personal information
- This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.
- How long we keep your personal information
- There's no minimum legal time limit for how long this service needs to store your information, so we'll only keep your information for as long as is necessary to provide the service you've asked us for.
- Transferring personal information beyond the EEA
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This service doesn't transfer your information outside the European Economic Area (EEA).
We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.
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