- Privacy notice name
- Family Hubs and Children's Centres Privacy Notice
- Last updated
- Tuesday, 7 November 2023
- Introduction
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Family hubs and children's centres offer a range of support and services including early learning and childcare, family support, parenting and health services. We contact customers and families for various purposes such as advertising sessions, reminding them of up coming sessions and advising them of meetings.
- What personal information we collect
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We collect personal information to make sure that we can carry out our work. The personal information we collect includes:
- Name
- Age and date of birth
- Address and contact details including email
- Marital status
- Health or medical records including disabilities
- Attainment or educational data
- Employment data
- Financial information such as bank details
- Identifiers such as National Insurance number, passport number, driving licence number, vehicle registration number
- Photographs
- Who we collect personal information about
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When we collect personal information it may be about:
- Applicants
- Complainants
- Customers, service users and residents
- Family such as parents, children, siblings
- How we use personal information
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We use your personal information to:
- Maintain accounts and records
- Administer the collection or payment of taxes, benefits and other revenues
- Support early years childcare and education
- Promote the services we provide
- Process applications and requests
- Provide leisure and cultural services
- Provide employment, education and training advice and support
- Provide services focussed on individual or family health
- Safeguard the welfare of children and young people
- Why we use your personal information
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We're required by law to provide children's centres. This is detailed in legislation and guidance including:
- The Childcare Act 2006
- The Children Act 1989
We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:
- For the performance of a contract
- For a public task or statutory function
- Consent of the individual
- Substantial public interest
- Who we share your personal information with
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We collect information from and disclose information to individuals and organisations that can support our work including:
- Council departments
- Partner agencies
- Database and system suppliers
- Automated decision about your personal information
- This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.
- How long we keep your personal information
- There is no minimum legal time limit for how long this service needs to store your information so we will only keep your information for as long as is necessary to provide the service you have asked us for.
- Transferring personal information beyond the EEA
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This service doesn't transfer your information outside the European Economic Area (EEA).
We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are. - Related content
- Contact
