Business Rates Privacy Notice

Privacy notice name
Business Rates Privacy Notice
Last updated
Wednesday, 17 November 2021
Introduction

Business rates help pay for the services we provide, such as education, refuse collection and street lighting. Business rates is a local tax that's paid by the occupiers of all non-domestic and business properties, in the same way that council tax is a tax on domestic property. We charge business rates on most business properties such as shops, offices, pubs, warehouses and factories. The property doesn't have to be used for a business. If it's used for purposes which aren't domestic it's likely to be rateable.

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • Name.
  • Business address.
  • Address.
  • Email address.
  • Telephone number.
  • Bank details.
Who we collect personal information about

When we collect personal information it may be about:

  • Individuals.
  • Business owners.
  • Applicants.
  • Complainants.
How we use personal information

We use your personal information to:

  • Maintain accounts and records.
  • Administer the collection or payment of taxes, benefits and other revenues.
  • Process applications, requests and appeals.
  • Undertake investigations and audits.
Why we use your personal information

We're required by law to charge business rates. This is detailed in legislation and guidance including:

  • Local Government Finance Act 1988
  • The Business Improvement Districts (England) Regulations 2004

We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • To comply with a legal obligation.
  • For public tasks or statutory functions.
Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Council departments
  • Other public bodies/authorities
  • Courts and tribunals
  • Law enforcement and prosecuting agencies
  • Licensing authorities
  • Ombudsman and regulatory bodies
  • Elected members
  • Affected parties
Automated decision about your personal information
This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.
How long we keep your personal information
We keep personal information collected as part of this process for a minimum of 6 years from the date of collection, or for an additional length of time if necessary.
Transferring personal information beyond the EEA
This service doesn't transfer your information outside the European Economic Area (EEA).

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.
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