Disabled Facilities Grant Privacy Notice - Home Improvement Agency

Privacy notice name
Disabled Facilities Grant Privacy Notice
Last updated
Thursday, 23 May 2024
Introduction

We're responsible for the administration of the Disabled Facilities Grant (and associated assistance) which supports residents with adaptions to their homes to meet an assessed disability need. As part of our processes for some types of assistance, we undertake financial means testing to determine how much, if anything, they will have to pay towards the cost of the work.

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • Name
  • Address and contact details including email address
  • Age and date of birth
  • Sexual orientation data
  • Marital status
  • National Insurance number
  • Passport number
  • Employment data
  • Health or medical records including disabilities
  • Financial or benefit information
  • Property ownership details
  • Photographs and video (internal and external parts of the property)
Who we collect personal information about

When we collect personal information it may be about:

  • Applicants
  • Families
  • Carers
  • Other people who live in the household, or have an ownership interest in the property to be adapted
How we use personal information

We use your personal information to:

  • Maintain accounts and records
  • Process applications, requests and appeals
  • Commission services
Why we use your personal information

We're required by law to provide disabled facilities grants. This is detailed in legislation and guidance including:

  • Housing Grants, Construction and Regeneration Act 1996

We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • To comply with a legal obligation
  • For public tasks or statutory functions
  • Substantial public interest
Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Affected parties
  • Council departments
  • Courts and tribunals
  • Councillors
  • Financial organisations
  • Healthcare organisations
  • Housing associations and other landlords or property owners
  • Ombudsman and regulatory bodies
  • Other public bodies and authorities
  • Partner agencies
  • Service providers including contractors engaged for the purpose of delivering grant assistance
Automated decision about your personal information
This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.
How long we keep your personal information
We keep personal information collected as part of this process for a minimum of 7 years from the date of collection, or for an additional length of time if necessary, for example, 10 years if there has been a means test contribution as part of the Disabled Facilities Grant.
Transferring personal information beyond the EEA
This service doesn't transfer your information outside the European Economic Area (EEA).

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.