- Privacy notice name
- Adult Residential Care Top-up Fees Privacy Notice
- Last updated
- Friday, 26 April 2024
- Introduction
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We're a statutory service responsible for managing and maintaining legal agreements between 2 parties, in relation to top-up payments in line with the Care Act 2014. We use your personal information to identify the top-up amount and who is responsible for the payments. This could be you or a third party.
- What personal information we collect
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- Name
- Address
- Financial information
- Telephone number
- Email address
- Who we collect personal information about
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When we collect personal information it may be about:
- Individuals
- Families
- Residents
- Carers
- Service users
- How we use personal information
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We use your personal information to:
- Maintain accounts and records.
- Administer the collection or payment of taxes, benefits and other revenues.
- Prevent crime and aid prosecution.
- Provide residential care.
- Why we use your personal information
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We're required by law to provide Residential Care Services. This is detailed in legislation and guidance including:
- Care Act 2014
We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:
- To comply with a legal obligation.
- For public tasks or statutory functions.
- Who we share your personal information with
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We collect information from, and disclose information to, individuals and organisations that can support our work including:
- Service users.
- Other council departments.
- Service providers.
- Partner agencies.
- Automated decision about your personal information
- This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.
- How long we keep your personal information
- Personal information collected as part of this process can be retained for a minimum of 6 years from the date of collection, or for an additional length of time as determined by our business requirements.
- Transferring personal information beyond the EEA
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This service doesn't transfer your information outside the European Economic Area (EEA).
We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are. - Related content
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