Town Hall Bookings Privacy Notice - function, room and event bookings at Rochdale Town Hall

Privacy notice name
Town Hall Bookings Privacy Notice
Last updated
Tuesday, 8 November 2022
Introduction

We collect personal data in order to make bookings, manage bookings, make contact to discuss bookings and for the purpose of taking payments.

With the relevant agreements in place, the data may also be used to provide newsletters and other promotions to our customers.

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • Name.
  • Address and contact details including email address.
  • Marital status.
  • Financial information such as bank details.
Who we collect personal information about

When we collect personal information it may be about:

  • Applicants.
  • Customers, service users and residents.
How we use personal information

We use your personal information to:

  • Maintain accounts and records.
  • Promote the services we provide.
  • Provide leisure and cultural services.
  • Administer the collection or payment of taxes, benefits and other revenues.
  • Provide commercial services.
  • Provide non-commercial services.
  • Process applications, requests and appeals.
  • Improve the services we provide.
Why we use your personal information

We are allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • 6 (1) (b) Necessary for performance of a contract.

We are allowed to provide marketing for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • 6 (1) (a) Consent of the individual.
Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Affected parties.
Automated decision about your personal information
This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.
How long we keep your personal information
We keep personal information collected as part of this process for a minimum of 6 years from the date of collection, or for an additional length of time if necessary.
Transferring personal information beyond the EEA
This service doesn't transfer your information outside the EEA.

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.
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Contact

Contact the team