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View information about doing business with us, such as invoicing, contracts and getting paid.
Get paid early with our Priority Account Service
Our Priority Account Service is an early payment programme which gives you the opportunity to be paid earlier than your contracted terms. We're delivering this service in partnership with Oxygen Finance.
When will I get paid and what's the fee?
We aim to pay you within 10 days of receiving your invoice for a percentage fee deducted from your payment.
The percentage you're charged will be between 0%-1.5%. If you're paid after 30 days, no fee will be deducted from your payment.
How do I join the Priority Account Service to get paid early?
- Follow the link below to request a call from a member of the team.
- We aim to call you within 5 working days to discuss the programme and next steps for joining.
Request a call to join the Priority Account Service
Why have we created the Priority Account Service?We've created the early payment programme so it's easier and more beneficial for you to work with us. We realise early payments can make a significant impact on the growth and development of your business.
Building a strong relationship with you is also essential for us to achieve our strategic goals. The Priority Account Service aims to strengthen our relationship and benefit you by:
- Improving your cash flow
- Reducing the amount of time you spend chasing payments
- Increasing your visibility across the council
Help us to pay you on time
If you're sending invoices to Rochdale Borough Council for payment you'll need to follow the relevant invoicing arrangements factsheet. This should ensure a speedier payment process for suppliers who are unsure about the protocol for submitting invoices.
Local Investment - help us spend more with local businesses
Rochdale Borough Council wants to spend more with local businesses. If you're a local business or trader operating in the borough of Rochdale we've information in the supplier resource area to help you that includes:
- Frequently asked questions about tendering opportunities.
- How to register to view advertised tenders.
- Tips for submitting a tender.
Buying and selling through STAR Procurement
We participate in a shared procurement service with Stockport, Tameside and Trafford Councils called STAR Procurement. About STAR Procurement.
STAR Procurement supports its 4 councils with the broad range of procurement services for supplies, services or works contracts that are not provided or delivered in-house by the council.
STAR Procurement's website is a central resource for supporting STAR councils, some of the partners they work with and their suppliers. There's a suppliers resource area on the website which you can freely access.
Key resources available to you in the suppliers area of the STAR website include:
- Local Investment - detailing how STAR Procurement is supporting its councils in local investment for low value contract requirements.
- Frequently Asked Questions (FAQs) - a range of FAQs dealing with aspects of tendering with STAR councils.
- Social value guidance - this is aimed at supporting suppliers to meet the STAR councils' requirements for social value submissions within requests for quotation or invitations to tender.
- Top tips for tendering - a range of tips and advice which will assist you when responding to requests for quotation and invitations to tender.
- Modern slavery - guidance on obligations imposed on suppliers by the Modern Slavery Act and expectations from STAR councils.
- Links to support suppliers - links to external organisations that may be of interest and should help you as a supplier to the public sector..
- Glossary of terms - procurement jargon can be confusing at times. This glossary aims to interpret the more complicated jargon into more understandable language.
View the suppliers resource area
Where we advertise open quotations and tenders
Councils supported by STAR Procurement advertise all open quotations and tenders on The Chest - an electronic procurement portal covering public sector organisations across North West England.
You can register on The Chest for free. It provides access to tenders published by STAR councils and other public sector bodies across the region.
- The Chest, the North West's Local Authority Procurement Portal.
- The Chest, a guide to registering and accessing tender opportunities.
Terms and conditions for supplying goods or services
Our standard terms and conditions apply to all contracts for the supply of goods or services to Rochdale Borough Council. You can read these terms and conditions in the document below.
Contact us
STAR Procurement operates on a Category Management basis, with 3 key categories – People, Place and Professional. These 3 category teams specialise in, and manage procurement for their categories across the STAR councils.
- About each category and a structure chart of who to contact
- Generic contact information if you're unsure who to contact
Feedback
STAR Procurement welcomes feedback on both the service it provides and its website. They want to hear from you if you've interacted with them, want to share your views about its website or suggest additional content and links which you think will better support you in doing business with STAR Councils.
Commissioning adult health and social care services
Find out about our approach to commissioning services and how you can help us develop these.
Other commercial opportunities with the council
Find out about competitively priced council services for businesses and organisations. This includes services such as office spaces to let, catering services, cleaning services, land and property for sale, advertising on council assets and more
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