Bin collection changes due to severe weather
We'll always do our best to collect your waste. During severe weather conditions, it will sometimes take us longer than usual.
Our website has information about what you should do if your bin hasn't been collected due to severe weather, why we may have stopped collecting bins, how you can help with bin collections in severe weather and more.
Latest update: 8.30am, 20 November 2024
We're experiencing extremely cold weather and our garden teams are reporting frozen food and grass sticking to the inside of bins.
To help with bin collections we're making changes including:
- Increasing the number of times the bin is emptied on the vehicle
- Returning to bins where we can, if temperatures rise
- Our teams using technology within their vehicles to record the areas affected
Changes to plastic recycling from October 2024
From Monday, 14 October 2024, you can recycle a wider range of plastics in your mixed recycling bin (light green bin with a blue lid).
Unplanned or missed bin collection changes
There may be unplanned changes we need to make to our bin collection schedule. For example, we may not be able to empty bins if there is a blocked lane or we have vehicle breakdowns.
You can get the latest updates on our social media channels:
Planned bin collection changes
We may make planned changes to our bin collection schedule, for example, over the Christmas and New Year period.
Scheduled changes to our bin collection service are listed below.
- There are currently no planned changes to our scheduled bin collection service, other than those planned over the Christmas and New Year period. Missed bin collections are promoted on our social media channels.
Bank holiday, Easter, Christmas and New Year bin collection changes
Your bins will be collected on the same day as usual over bank holidays including Easter and Good Friday.
There may be changes to bin collections over Christmas and New Year.