If you're unsuccessful
If you aren't offered support from the Discretionary Crisis Fund, we'll advise you of other benefits you may be eligible for.
Appeals
If you're not happy with the decision made on your application, you can ask us to review it. You must request this review in writing within 5 working days of you being notified of the initial decision. You can do this by email or by post.
Email: lwpappeal@northgateps.com
Post: NESU, PO Box 1007, Billingham TS19 1UN