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Care Act 2014

​The Care Act

From April 2015, care and support in England is changing for the better. The Care Act will help to make care and support more consistent across the country.

Watch a 3 minute video about how care and support is changing​

Attend an information and advice session

The Care Act gives councils a new responsibility to ensure that residents have as much information about local services as possible. This includes services provided by other organisations including charities and health bodies.

In response to this we have set up a new information and advice team which goes out into communities across the borough and talks to people about any issues they may have and local services which could help.

All drop in sessions are free to attend and everyone is welcome.

​View the event calendar for information and advice sessions​​

Care and support

'Care and support' is the term used to describe the help some adults need to live as well as possible with any illness or disability they may have. It can include help with things like:

  • Getting out of bed
  • Washing and dressing
  • Getting to work
  • Cooking meals
  • Eating
  • Seeing friends
  • Caring for families
  • Being part of the community

It might also include emotional support at a time of difficulty and stress, helping people who are caring for an adult family member or friend or even giving others a lift to a social event. Care and support includes the help given by family and friends, as well as any provided by the council or other organisations.

Your wellbeing

Many of us will need care and support at some point in our lives and most people will pay at least something towards the cost of their care. The new national changes are designed to help you plan for the future and put you more in control of the help you receive. Any decisions about your care and support will consider your wellbeing and what is important to you and your family, so you can stay healthy and remain independent for longer. 

You could benefit from the changes if you:

  • Receive care and support.
  • Support someone as a carer.
  • Are planning for future care and support.

What is changing?

In April 2015, we will be introducing:

Find out about Local Authority responsibilities

More changes to the way people pay for care and support will be introduced in 2016.