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Request a new bin or report a problem with your bins

Please note that, due to high demand:

  • We aim to deliver your recycling bins within 3​ weeks subject to availability.
  • We aim to deliver your rubbish bin within 1 week subject to eligibility and availability.

Complete the form to request a new bin or report a problem - for example, if your bin has been damaged, burnt or stolen.

If you wish to order a silver kitchen caddy or brown street caddy for your food waste, please call 0300 303 8884 to place your order. We aim to deliver your caddy within a week.

Request a new bin or report a problem with your bins (opens in a new​ window)

Charges for dark green rubbish bins

The following administration and delivery charges apply for dark green rubbish bins. 

Size of rubbish binsCharge
140 litre - small bin£28.10
240 litre - standard bin£34.20
360 litre - large bin£51.70
660 litre - for flats / communal bin areas£346
1100 litre - for flats / communal bin areas £414​

Charges for recycling bins

Size of recycling binsCharge
140 litre - small binFREE
240 litre - standard binFREE
360 litre - large bin£51.70
660 litre - for flats / communal bin areas£346
1100 litre - for flats / communal bin areas £414​

Your bin entitlement

The number of residents in your property will determine the size and number of the bins you're entitled to.

Number of residentsYour bin entitlement (for each type of bin)
1 to 5240 litre bin
6 to 9240 litre bin and 140 litre bin (or 360 litre bin on request)
10 or moreTwo 240 litre bins

There are some exceptions.

  • 1 bedroom and studio flats are supplied with a 140 litre dark green rubbish bin, but we can consider a 240 litre bin if required.
  • Properties with larger families and sheltered accommodation are considered on an individual basis.
  • If you have additional requirements for medical waste, or a large number of small children, we will consider your request for an additional dark green general waste bin on an individual basis, for a fixed term, which we'll review regularly.
  • If you consistently exceed the capacity of your recycling bins, please let us know and we can look to provide an extra recycling bin free of charge.

Please note: If you request an additional dark green rubbish bin, we will visit you to undertake a waste audit to help ensure you are recycling everything you can.The different types of bins

Contact

​0300 303 8884

Environmental Management
Green Lane
Heywood OL10 2DY
(Postal address only)

MRW National Recycling Awards 2016

Northern Marketing Awards Winner 2014