We're still responding to all complaints of domestic and industrial noise in our usual way. However, in light of the current situation, you may hear more noise than you normally do in your local area. This could be for several reasons, such as an increase in deliveries or because children are now at home during the day. Please be mindful of these factors before making a complaint.
How can I report a noise problem?
You can report noise problems to us by completing the form below.
Contact your housing provider if you're a tenant to see if they can help with the situation.
What happens after you report a noise problem?
We can normally resolve noisy neighbour disputes amicably by being a diplomatic negotiator on your behalf. We do have the powers to prosecute individuals and organisations or seize equipment under the Environmental Protection Act 1990 if needed.
You can report a one-off incident or continuous problems with any of the following:
- Animal noises, such as dog barking or cockerels.
- Loud music, arguments or burglar alarms.
- DIY renovations. Noise is allowed Monday-Friday 8am-6pm, Saturday 9am-2pm. You can report noise from renovations outside of these hours, including all day Sundays and bank holidays.
- Construction or demolition sites.
- Ice cream van music before midday or after 7pm.
- Noise from pubs, bars, clubs or businesses.
- Fireworks taking place between 11pm-7am. Except on Bonfire Night when noise is allowed up to midnight and New Year's Eve, Diwali and Chinese New Year when noise is allowed up to 1am.
What noise problems can't you report to us?
don't consider the following as antisocial behaviour:
- Day to day domestic noise, such as lawnmowers, washing machines and vacuum cleaners
- Road traffic noise, train noise or aeroplane noise
- Ball games or children playing in the street
- One off parties or celebrations