A pothole is where the surface of the road has been eroded and a hollow has formed. Potholes can also appear on pavements and footways. Get answers to
frequently asked questions about potholes.
We should have the repairs to the potholes done within 20 working days.
We'll decide on the severity of a pothole by the risk it poses to road users. This is difficult to judge because all potholes present some risk. The factors we take into account include:
- Size and depth of pothole
- Traffic type, speed and volume
- Road alignment and visibility
- Position in relation to road width
You will be contacted by a highway inspector if we won't be doing the work with the reasons why.