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Report street light problems

​Please help us by giving detailed information about the problem. For example, tell us if the light is out altogether, going on and off, burning all day or intermittent and include the number of the column if you can. If you can't see this then please state the exact location or adjacent house number.

Report an urgent problem on 0800 015 0452

Report a non-emergency repair.

Search for ​an existing faul​​t - the wizard will help you find existing and completed faults in the Oldham and Rochdale areas.

​What are urgent prob​lems?

Urgent problems with street lights, illuminated signs or bollards are:

  • Columns or posts knocked down.
  • Door off on equipment.
  • Exposed electrical wires.
  • Damage or defect resulting in a risk to public safety such as part of the lighting apparatus hanging loose or a column's likely to fall over.
  • Damage or defect to the lighting apparatus that could potentially damage property.
  • More than 3 consecutive lights out. 
  • Damage to a lighting column, illuminated traffic sign or bollard after a road traffic accident.

What are the repair times?

We usually attend outages within 5 working days, unless we're really busy or the weather is bad. For problems with the electricity cable feeding the column, we notify the utility who'll attend after getting our report. We'll come out to assess the damage to leaning or damaged lamp columns and determine how urgent the job is.

Planned maintenance 

Between 2011-2016, 20,000 street light columns throughout Rochdale Borough will be replaced, together with a range of illuminated signs, bollards, beacons and sub way lighting that do not conform to current lighting standards. The upgrades will be completed as part of a Private Finance Initiative (PFI).


0300 303 8879

Highways and Engineering Service
Number One Riverside
Smith Street
Rochdale OL16 1XU ​