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Report a problem with a bridge or highway structure

Coronavirus (COVID-19): latest information about reporting road problems, including bridge problems.

Fill in the form below and email it to us at to report a problem with a bridge, subway, footbridge or retaining wall.

This includes:

  • Damaged fencing
  • Undermining of bridge supports by water
  • Debris blocking water flow
  • Damage to retaining walls from traffic accidents.
Report a problem with a bridge or highway structure (209kb pdf)

What happens next?

We'll investigate the problem and get in touch with you within 10 working days to update you on our progress.

  • If we own and maintain the structure, we'll ensure it's made safe until permanent repairs can be undertaken.
  •  If we don't own the structure and it's an immediate danger to the public, we'll make it safe then pursue the owners to undertake repairs and pay for the maintenance work.



0300 303 8879

Phone: Monday-Friday 8.30am-5.30pm.
Closed for training Monday 11am-11.30am.

Highways and Engineering Service
Number One Riverside
Smith Street
Rochdale OL16 1XU