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House to house collections licence

​​​​​​​​​A permit is required to undertake a 'house to house' collection, under the House to Hou​se Collections ​Act 1939.

​​​Licence summary

Where as street collection permits are normally issued to cover a period of one or two days, a house to house collection permit can be granted for any period up to one year. With regard to vetting and checking to ascertain whether the organisation applying is genuine or not, the same procedures apply as for street collections.

Eligibility criteria

You must be a fit and proper person.  As with street collection permits there is a requirement for the promoter of the collection to make a return following the collection.

Regulation summary

Application evaluation process

No provision in the legislation.

Will tacit consent apply

No. It is in the public interest that the we must process your application before it can be grant​ed. If you have not heard from us within a reasonable period, please contact us using the contact details provided.

Apply for a licence

Application for a house-to-house collection licence (23kb pdf)

​​​Failed application redress

Unlike street collections, there is a statutory right of appeal against the refusal to grant a house to house collection permit. In this case, the right of appeal is to the Secretary of State, and the grounds for refusal are set out in the Act itself. Appeals must be lodged within 14 days of refusal but contact us (Licensing Service) in the first instance.

One of the key grounds for refusal would be where the total amount likely to be applied for charitable purpose as a result of the collection, is inadequate in proportion to the value of the proceeds likely to be received. So, for instance, where an applicant intends to claim a fair proportion of the proceeds of the collection for expenses, a permit could be refused. There is no statutory guidance to local authorities on what would be a reasonable amount for expenses.

Licence holder redress

You have a right to appeal to the MInister for the Cabinet Office within 14 days of the decision.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form of a letter (with proof of delivery). If that has not worked, if you are located in the UK, GOV.UK consumer rights will give you advice.  From outside the UK contact the UK Europe​​an Consumer Centre.

Charitable commission

Some of the larger well-known charities such as Christian Aid, Help the Aged etc, have a Charity Commission exemption from having to apply for a permit, but by and large most of the smaller, and particularly local groups and organisations need a permit before they can collect money (or articles which they intend to sell later), from door to door.

Contact

01706 924114


Licensing counter drop-in sessions, Number One Riverside​

Monday, Wednesday, Thursday and Friday
9am–11am and 2pm–4pm

Tuesday ​2pm–4pm

Licensing Unit
Number One Riverside
Smith Street
Rochdale OL16 1XU