Coronavirus (COVID-19): latest information on Council Tax support during the coronavirus outbreak.
A full Council Tax bill is based on at least 2 adults, aged 18 or over, living in a home. There are several ways you can get a discount or exemption on your Council Tax.
The level of discount depends on your circumstances and the circumstances of any adults who live in your home.
Report a change of circumstances
Don't forget to tell us as soon as possible if your circumstances change. If you're getting a discount or exemption that you either shouldn't have been given or are no longer entitled to, you must tell us or you could face a penalty. To tell us of a change in your circumstances, email
Council Tax Single Person Discount Review
Rochdale Borough Council is currently undertaking a review of Council Tax accounts where the resident is receiving a 25 per cent discount.
During November 2021 we'll be carrying out checks to make sure these discounts are still required.
These checks form part of our measures to make sure Council Tax bills are accurate, and that our records are up to date.
What does this mean for me? During November 2021 we'll be sending some residents receiving Single Person Discount (SPD) a letter asking them to confirm their current household circumstances.
The letter will come from NEC Software Solutions, a company administering this review on our behalf.
If you've received a review letter from NEC you must respond within 14 days using any of the methods explained in the letter. All contact details on the letter are for NEC and all changes of circumstances relating to the Single Person Discount should be referred to NEC as explained in the letter.
If you do not respond we'll assume your circumstances have changed and you're no longer entitled to the discount. We'll remove your discount and send you a bill.
Why is NEC contacting me? The Local Authorities (Contracting Out of Tax Billing, Collection and Enforcement Functions) Order 1996 allows us to use a contractor to review and amend Single Person Discount Awards.
Who is NEC? NEC Software Solutions (NEC), is a well-known, reputable company that specialise in the provision of Revenues and Benefits software and dealing with Revenues and Benefits processing work for many local authorities throughout Great Britain. NEC employ a large number of highly experienced staff to deliver this work and have successfully conducted single person discount reviews for a number of local authorities.
How does NEC review the SPD? Accounts that are currently in receipt of the Single Person Discount are passed to Equifax who do a search against the property. Equifax then compare these addresses against over 1 billion records covering 45 million UK residents drawn from over 750 data sources and provide Rochdale Borough Council with the number of adults who are associated with the property. This data is then used by NEC to match against the Single Person Discount records and decide which accounts should be reviewed.
Does this breach the Data Protection Act? No. All personal data is processed securely and in compliance with the principles of the Data Protection Act 2018, Schedule 2, Part 1, section 2 – crime and taxation.
Apply for a Council Tax discount or exemption
Here's a list of most groups who are eligible for a Council Tax discount or exemption and information on how you can apply.