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School Improvement Privacy Notice

Last updated: Wednesday, 4 December 2019
Please note: the following notice provides additional privacy information to the Rochdale Borough Council privacy notice.

We provide services under a service-level agreement (SLA)  to support schools and governors to meet their statutory and management requirements. We hold schools' information, including personal information relating to governors, with regards to recruitment, performance, achievement, safeguarding, complaints and reports with limited personal data.

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • Name
  • Address and contact details including email address
  • Age and date of birth
  • Marital status
  • Identifiers such as National Insurance number
  • Attainment or educational data
  • Employment data
  • Photographs
  • Health or medical records including disabilities
  • Religion
  • Ethnicity or nationality
  • Sexuality
  • Criminal or offending information

Who we collect personal information about

When we collect personal information it may be about:

  • Employees
  • Pupils and students
  • Family such as parents, children, siblings
  • Councillors
  • Carers
  • Applicants
  • Complainants
  • School governors

How we use personal information

We use your personal information to:

  • Maintain accounts and records
  • Support and manage employees
  • Promote the services we provide
  • Provide education
  • Conduct surveys or reviews
  • Prevent crime and prosecution
  • Safeguard the welfare of children and young people
  • Provide early years childcare and education
  • Manage complaints and allegations
  • Provide employment, education and training advice and support
  • Process applications, requests and appeals
  • Undertake investigations and audits

Why we use your personal information

We're required by law to provide advice and support to schools. This is detailed in legislation and guidance including:

  • The Education (School Teachers' Appraisal) (England) Regulations 2012

We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • To comply with a legal obligation
  • For a public task or statutory function
  • When necessary for performance of a contract
  • Where there is substantial public interest
  • Consent

Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Other public bodies or authorities such as The Department for Work and Pensions
  • Schools, higher education and training providers
  • Ombudsman, licensing authorities and other regulatory bodies
  • Councillors and MPs

When we make an automated decision about your personal information

This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.

How long we keep your personal information

We keep personal information collected as part of this process for a minimum of 6 years from the date of collection, or for an additional length of time if necessary.

When we transfer your personal information beyond the European Economic Area (EEA)

This service doesn't transfer your information outside the EEA.

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.


To request your personal information and exercise your privacy rights please contact:

If you need to raise a concern to our Data Protection Officer about our use of your personal information, please contact:

Information Governance Unit
Number One Riverside
Smith Street
Rochdale OL16 1XU ​

We are registered as a Data Controller with the Information Commissioner's Office.

Our registration number is Z5481774.