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Music Service privacy notice

Last updated: Monday, 17 September 2018
Please note: the following notice provides additional privacy information to the Rochdale Borough Council privacy notice.

Rochdale Music Service provides high quality music tuition into schools across the borough of Rochdale and from our music centre at Rochdale Town Hall. Each week we teach over 3,000 children in 80 schools and over 300 within our centre. Whatever your musical interests, your standard of playing or age, we can teach you and have different levels of groups for you to join. Music can transform people's lives, improve their health and wellbeing and provide a lifelong hobby and interest – this service can provide all of this in a friendly and accessible way.

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • Name
  • Address and contact details, including email address
  • Age / Date of birth
  • Photographs
  • Attainment or educational data
  • Financial, for example, bank details
  • Health or medical records, including disabilities
  • Ethnicity or nationality

Who we collect personal information about

When we collect personal information it may be about:

  • Customers, service users and residents
  • Extended family, for example, parents, children and siblings
  • Carers
  • Employees, job applicants and volunteers
  • Pupils and students

How we use personal information

We use your personal information to:

  • Maintain accounts and records
  • Support and manage employees and volunteers
  • Promote the services we provide
  • Process applications, requests and appeals
  • Commission of services
  • Provide education
  • Provide commercial and non-commercial services
  • Provide leisure and cultural services
  • Administer the collection of payments

Why we use your personal information

We're required by law to process personal information regarding pupils as detailed within the following legislation:

  • Education Act 1996
  • Education (Pupil Information) Regulations 2005

We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • Necessary for performance of a contract
  • Public task or statutory function
  • Explicit consent of the individual

Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Customers and their families
  • Affected parties
  • Council departments
  • Other public bodies or authorieis, for example, Arts Council England (anonymised)
  • Employers
  • Schools, higher education and training providers
  • Partner agencies

When we make an automated decision about your personal information

This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.

How long we keep your personal information

We keep personal data relating to school pupils for a minimum of 25 years from the date of birth of each pupil, or for an additional length of time if necessary.

We keep personal data collected in relation to private instrument tuition, including financial information, for a minimum of 6 years from the date of contract / record creation, or for an additional length of time if necessary.

We keep personal data collected as part of an entry into the Rochdale Music Festival process for a minimum of one year from the date of collection, or for an additional length of time if necessary.

When we transfer your personal information beyond the European Economic Area (EEA)

This service doesn't transfer your information outside the EEA.

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.


To request your personal information and exercise your privacy rights please contact:

If you need to raise a concern to our Data Protection Officer about our use of your personal information, please contact:

Information Governance Unit
Number One Riverside
Smith Street
Rochdale OL16 1XU ​

We are registered as a Data Controller with the Information Commissioner's Office.

Our registration number is Z5481774.