Last updated: Monday, 13 August 2018
Please note: the following notice provides additional privacy information to the
Rochdale Borough Council privacy notice.
What personal information we collect
We don’t collect any personal information. Lucky Orange is a 3rd party service and has access to the following:
- Heatmaps – graphics highlighting the most used areas on our pages
- Device type
- Pages visited
- Mouse movements
The information Lucky Orange collects includes:
- Internet Protocol address – a unique number for each device accessing the internet
- Keystroke data
We don’t have access to or store this information. We recommend that you read Lucky Orange’s privacy notice to see how they use your personal information.
Who we collect personal information about
When we collect personal information it may be about:
How we use personal information
We use the anonymised reports generated by your personal information to:
- Better understand how content is being used
- Improve engagement
- Understand trends
- Improve the website
Why we use your personal information
We process the anonymised reports generated by your personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:
- To save money by providing services online
- To allow customers to have quicker and easier access to services
Who we share your personal information with
We collect information from and disclose information to individuals and organisations that can support our work including:
When we make an automated decision about your personal information
This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.
How long we keep your personal information
We keep personal information collected as part of this process for a maximum of one year from the date of collection, or for an additional length of time if necessary.
When we transfer your personal information beyond the European Economic Area (EEA)
Lucky Orange stores your personal information on servers in the USA.
We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.