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Library Volunteers Privacy Notice

Last updated: Thursday, 9 August 2018
Please note: the following notice provides additional privacy information to the Rochdale Borough Council privacy notice.

We use volunteers in libraries to help with a variety of duties. In return, we can offer you the chance to make a positive difference in your local communities.

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • Name.
  • Address and contact details including email address.
  • Age and date of birth.
  • Marital status.
  • Employment data.
  • Photographs.
  • Health or medical records including disabilities.
  • Ethnicity or nationality.
  • Crime or offending information.

Who we collect personal information about

When we collect personal information it may be about:

  • Volunteers.

How we use personal information

We use your personal information to:

  • Maintain accounts and records.
  • Support and manage volunteers.
  • Promote the services we provide.
  • Provide leisure and cultural services.
  • Undertake investigations and audits.

Why we use your personal information

We're allowed to process personal and sensitive data for the following reason under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • We obtain the explicit consent of the individual.

Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Council departments.
  • Training providers.
  • Affected parties.

When we make an automated decision about your personal information

This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.

How long we keep your personal information

We keep personal information collected as part of this process for a minimum of 1 year from the date of collection, or for an additional length of time if necessary.

When we transfer your personal information beyond the European Economic Area (EEA)

This service doesn't transfer your information outside the EEA.

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.


To request your personal information and exercise your privacy rights please contact:

If you need to raise a concern to our Data Protection Officer about our use of your personal information, please contact:

Information Governance Unit
Number One Riverside
Smith Street
Rochdale OL16 1XU ​

We are registered as a Data Controller with the Information Commissioner's Office.

Our registration number is Z5481774.