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Fraud Investigations Privacy Notice

Last updated: Monday, 13 August 2018
Please note: the following notice provides additional privacy information to the Rochdale Borough Council privacy notice.

We recognise that, as a large organisation, we are at risk of loss due to fraud and corruption both from within the council and outside it. We undertake investigations into allegations and co-operate with other organisations to ensure they can meet their legislative requirements to manage fraud.

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • Name
  • Address
  • Email address
  • Telephone number
  • Age and date of birth
  • Marital status
  • National Insurance number
  • Passport number
  • Driving licence number
  • Vehicle registration number
  • Attainment or educational data
  • Employment data
  • Photographs
  • Bank details
  • Health
  • Medical records
  • Disability
  • Religion
  • Ethnicity
  • Nationality
  • Sexuality
  • Crime or offending information
  • Memberships of organisations
  • Political opinion

Who we collect personal information about

When we collect personal information it may be about:

  • Customers
  • Service users
  • Residents
  • Parents
  • Children
  • Siblings
  • Carers
  • Applicants
  • Employees
  • Job applicants
  • Volunteers
  • Business owners
  • Complainants
  • Pupils and students
  • Councillors
  • Litigants and claimants
  • Offenders

How we use personal information

We use your personal information to:

  • Maintain accounts and records
  • Administer the collection or payment of taxes, benefits and other revenues
  • Prevent and prosecute crime
  • Enable corporate administration
  • Enforce regulatory powers
  • Undertake investigations and audits

Why we use your personal information

We're required by law to investigate allegations of fraud. This is detailed in legislation and guidance including:

  • Fraud Act 2006
  • Health and Social Care (Community Health and Standards) Act 2003
  • Audit Regulations 2015
  • Local Government Act 1972
  • Bribery Act 2010
  • Council Tax Reduction Schemes (Detection of Fraud and Enforcement) (England) Regulations 2013

We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • To comply with a legal obligation
  • For public tasks or statutory functions
  • For employment, social security or social protection law
  • Legal proceedings such as obtaining advice and defending legal rights

Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Council departments
  • Courts and tribunals
  • Employers
  • Financial organisations
  • Healthcare organisations
  • Housing associations
  • Law enforcement and prosecuting agencies
  • Licensing authorities
  • Ombudsman and regulatory bodies
  • Other public bodies and authorities
  • Partner agencies
  • Schools and higher education providers
  • Service providers

When we make an automated decision about your personal information

This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.

How long we keep your personal information

We keep personal information collected as part of this process for a minimum of 1 year from the date of collection, or for an additional length of time if necessary.

When we transfer your personal information beyond the European Economic Area (EEA)

This service doesn't transfer your information outside the EEA.

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.


To request your personal information and exercise your privacy rights please contact:

If you need to raise a concern to our Data Protection Officer about our use of your personal information, please contact:

Information Governance Unit
Number One Riverside
Smith Street
Rochdale OL16 1XU ​

We are registered as a Data Controller with the Information Commissioner's Office.

Our registration number is Z5481774.