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Footsteps Privacy Notice

Last updated: Thursday, 9 August 2018
Please note: the following notice provides additional privacy information to the Rochdale Borough Council privacy notice.

Who are we and what do we do?

Footsteps is a service available for children and young people who go missing from home or care. It is provided in partnership by Rochdale Borough Council, The Children's Society and the Greater Manchester Combined Authority (GMCA).

The council's privacy notice

How can Footsteps help?

The team works to support children and young people and will provide a project officer who will be someone to talk to and can help with things like social and academic development, mentoring opportunities or other things that the young person may ask for help with. 

Who do we collect information about?

We collect information about children, young people and families who have agreed to take part in the programme.  We use personal data and information from a range of sources to support children, young people and families. 

What information do we collect and share?

We'll collect and share information about you with different partners depending upon the services you need to receive. 

Some examples of information that could be collected:

  • Demographics - name, date of birth, address, telephone number, gender, ethnicity, disability, nationality.
  • Family structure and relationships.
  • Health and emotional wellbeing for example medical conditions, drug or alcohol addiction, mental health, access to support services.
  • School attendance, performance and behaviour (for children).
  • Criminal offending data and/or convictions.

Who do we share data with?

We will collect and share information about you with different partners depending upon the services you need to receive and who will provide them. Confidential data will only be shared with members of the team who are supporting you. Anyone who receives information from Rochdale Borough Council is under a legal duty to keep it confidential.

We'll also share some information with Greater Manchester Combined Authority to help us find out how well the Footsteps service is working. This is important because it helps us to make sure that the service is working well and you receive the best possible support. This information will not identify you personally and we won't use it to make any decisions about you - the information is anonymised or de-personalised and personal details are removed as soon as is possible.

Anonymised data.

How do we keep information secure?

We are required to comply with the Data Protection Act 1998 to ensure information is managed securely and this is reviewed every year as part of our NHS Information Governance Toolkit assessment. The Toolkit ensures that the council is operating at an adequate standard in relation to data protection, confidentiality and all other information governance areas. The council has safeguards in place to protect your information which include things like using secure email, training staff and having processes in place to make sure we only collect the information we need and no more and that it is kept only for as long as necessary.  

How to opt out

You have the right to stop working with the programme and may be able to ask us not to keep or use your personal information. There are occasions when we'll have a legal duty to share information, for example for safeguarding or criminal issues, which you cannot opt out of. The process for opting out will depend on what the specific data is and which organisation it relates to.

For further information, please contact the Information Governance Unit at

Alternatively, you can write to:

Information Governance Unit
Rochdale Borough Council
Number One Riverside
Smith Street
OL16 1XU

Where to find further information

The council is registered as a Data Controller with the Information Commissioner's Office (Registration Number Z5481774) under the Data Protection Act 1998. Further details about how the Council processes personal data can be found in our registration at the Information Commissioner's Office. The Information Commissioner is an independent regulator who provides advice and guidance on and enforces the Data Protection Act (DPA).


To request your personal information and exercise your privacy rights please contact:

If you need to raise a concern to our Data Protection Officer about our use of your personal information, please contact:

Information Governance Unit
Number One Riverside
Smith Street
Rochdale OL16 1XU ​

We are registered as a Data Controller with the Information Commissioner's Office.

Our registration number is Z5481774.