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Family Learning and Parenting Courses Privacy Notice

Last updated: Tuesday, 4 June 2019
Please note: the following notice provides additional privacy information to the Rochdale Borough Council privacy notice.

The Family Learning Service provides training courses for families across the borough of Rochdale. Sessions are delivered in schools, children's centres, community settings and alongside partner agencies.

These include: workshops, 6 week, 10 week and 15 week courses delivered across the year on a term time only basis. Parents have the opportunity to gain qualifications in Maths and/or English. We also receive referrals to deliver parenting courses to parents.

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • Name.
  • Address and conta.ct details including email address.
  • Age and date of birth.
  • Gender.
  • Attainment or educational data.
  • Health or medical records including disabilities.
  • Financial information such as bank details.
  • Religion.
  • Ethnicity or nationality.

Who we collect personal information about

When we collect personal information it may be about:

  • Families
  • Applicants

How we use personal information

We use your personal information to:

  • Maintain accounts and records.
  • Promote the services we provide.
  • Provide education.
  • Conduct surveys or reviews.
  • Manage complaints.
  • Provide employment, education and training advice and support.
  • Process applications, requests and appeals.

Why we use your personal information

We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • Consent of the individual.

Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Other public bodies and authorities.
  • Schools and higher education providers.
  • Training providers.
  • Partner agencies.
  • Service providers.

When we make an automated decision about your personal information

This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.

How long we keep your personal information

We keep personal information collected as part of this process for a minimum of 6 years from the date of collection, or for an additional length of time if necessary.

When we transfer your personal information beyond the European Economic Area (EEA)

This service doesn't transfer your information outside the EEA.

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.


To request your personal information and exercise your privacy rights please contact:

If you need to raise a concern to our Data Protection Officer about our use of your personal information, please contact:

Information Governance Unit
Number One Riverside
Smith Street
Rochdale OL16 1XU ​

We are registered as a Data Controller with the Information Commissioner's Office.

Our registration number is Z5481774.