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Deprivation of Liberty Safeguards (DOLS) Best Interest Assessments Privacy Notice

Last updated: Thursday, 8 August 2019
Please note: the following notice provides additional privacy information to the Rochdale Borough Council privacy notice.

We will undertake a Deprivation of Liberty Safeguards (DOLS) Best Interest Assessment if a person with dementia is in a care home or hospital setting and it’s felt they are being, or will be, deprived of their liberty. To establish whether deprivation of liberty is taking place, we need to consider all the circumstances of each case.

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • Name
  • Age and date of birth
  • Marital status
  • Address
  • Health
  • Disability information
  • Medical records
  • Telephone number
  • Criminal and offending data

Who we collect personal information about

When we collect personal information it may be about:

  • Families
  • Patients
  • Service users
  • Carers
  • Offenders

How we use personal information

We use your personal information to:

  • Maintain accounts and records
  • Provide social services
  • Prevent crime and prosecute criminals
  • Safeguard the welfare of vulnerable adults
  • Enforce regulatory powers
  • Provide supported living services
  • Provide residential care
  • Manage complaints and allegations
  • Provide offending prevention initiatives
  • Undertake investigations and audits
  • Process applications, requests and appeals

Why we use your personal information

We are required by law to undertake DOLS Best Interest Assessments. This is detailed in legislation and guidance including:

  • The Mental Capacity Act 2005

We are allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • To comply with a legal obligation
  • For public tasks or statutory functions
  • For employment, social security or social protection law
  • Legal proceedings such as obtaining advice and defending legal rights
  • Substantial public interest

Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Ombudsman and regulatory bodies
  • Courts and tribunals
  • Law enforcement and prosecuting agencies
  • Council departments
  • Other public bodies and authorities
  • Healthcare organisations
  • Partner agencies

When we make an automated decision about your personal information

This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.

How long we keep your personal information

We keep personal information collected as part of this process for a minimum of 20 years from the date of case closure, or for an additional length of time if necessary.

When we transfer your personal information beyond the European Economic Area (EEA)

This service doesn't transfer your information outside the EEA.

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.


To request your personal information and exercise your privacy rights please contact:

If you need to raise a concern to our Data Protection Officer about our use of your personal information, please contact:

Information Governance Unit
Number One Riverside
Smith Street
Rochdale OL16 1XU ​

We are registered as a Data Controller with the Information Commissioner's Office.

Our registration number is Z5481774.