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Independent Reviewing Service Privacy Notice - Children’s Social Care

Last updated: Thursday, 9 August 2018
Please note: the following notice provides additional privacy information to the Rochdale Borough Council privacy notice.

The independent reviewing service chairs reviews for children and monitors a child's case on an on-going basis including if any safeguarding issues come up. As part of the monitoring, the Independent Reviewing Organisation (IRO) has a duty to identify any areas of poor practice, including general concerns around service delivery and collective experience of looked after children. Their independence is essential to enable effective challenge of practice and planning, and to ensure a timely and appropriate service to children and young people in our care.

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • Name
  • Age and date of birth
  • Address
  • Gender
  • Telephone number
  • Marital status
  • National Insurance number
  • Bank details
  • Passport number
  • Photographs
  • Attainment and educational data
  • Medical records
  • Health
  • Religion
  • Ethnicity
  • Disability information
  • Sexuality
  • Memberships
  • Political opinion
  • Criminal and offending data

Who we collect personal information about

When we collect personal information it may be about:

  • Employees
  • Individuals
  • Customers
  • Families
  • Parents
  • Adults
  • Children
  • Siblings
  • Carers
  • Offenders
  • Complainants
  • Service users

How we use personal information

We use your personal information to:

  • Maintain accounts and records
  • Support and manage employees
  • Implement regulatory activity
  • Provide social services
  • Provide support and guidance to young people
  • Safeguard the welfare of children and young people
  • Support adoption services
  • Support fostering services
  • Manage complaints and allegations
  • Undertake investigations and audits

Why we use your personal information

We are required by law to undertake independent reviews. This is detailed in legislation and guidance including:

  • The Children Act 1989
  • The Care Planning, Placement and Case Review (England) Regulations 2010

We are allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • To comply with a legal obligation
  • For public tasks or statutory functions
  • For employment, social security or social protection law
  • For legal proceedings
  • Substantial public interest

Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Council departments
  • Other public bodies and authorities
  • Ombudsman and regulatory bodies
  • Partner agencies
  • Law enforcement and prosecuting agencies
  • Courts and tribunals
  • Service providers

When we make an automated decision about your personal information

This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.

How long we keep your personal information

We keep personal information collected as part of this process for a minimum of 75 years from the date of birth, or for an additional length of time if necessary.

When we transfer your personal information beyond the European Economic Area (EEA)

This service doesn't transfer your information outside the EEA.

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.


To request your personal information and exercise your privacy rights please contact:

If you need to raise a concern to our Data Protection Officer about our use of your personal information, please contact:

Information Governance Unit
Number One Riverside
Smith Street
Rochdale OL16 1XU ​

We are registered as a Data Controller with the Information Commissioner's Office.

Our registration number is Z5481774.