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Disabled Parking Permit Privacy Notice

Last updated: Thursday, 20 February 2020
Please note: the following notice provides additional privacy information to the Rochdale Borough Council privacy notice.

The Blue Badge Scheme that provides a disabled parking permit is for drivers or passengers with severe mobility problems. Where possible it allows Blue Badge holders to park close to where they need to go. The process is supported by Valtech who manage the application database.

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • Name
  • Age and date of birth
  • Address
  • Email address
  • Gender
  • Telephone number
  • Marital status
  • National Insurance number
  • Passport number
  • Nationality
  • Photographs
  • Medical records
  • Health
  • Disability 

Who we collect personal information about

When we collect personal information it may be about:

  • Individuals
  • Applicants

How we use personal information

We use your personal information to:

  • Maintain accounts and records
  • Undertake regulatory activities
  • Commission services
  • Process applications, requests and appeals
  • Undertake investigations and audits

Why we use your personal information

We're required by law to provide services for the disabled. This is detailed in legislation and guidance including:

  • Chronically Sick and Disabled Persons Act 1970

We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • To comply with a legal obligation
  • For public tasks or statutory functions
  • For legal proceedings such as obtaining advice or defending legal rights
  • Substantial public interest

Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Affected parties
  • Council departments
  • Courts and tribunals
  • Law enforcement and prosecuting agencies
  • Ombudsman and regulatory bodies
  • Other public bodies or authorities
  • Partner agencies
  • Service providers

When we make an automated decision about your personal information

This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.

How long we keep your personal information

There is no minimum legal time limit for how long this service needs to store your information so we will only keep your information for as long as is necessary to provide the service you have asked us for.

When we transfer your personal information beyond the European Economic Area (EEA)

This service doesn't transfer your information outside the EEA.

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.


To request your personal information and exercise your privacy rights please contact:

If you need to raise a concern to our Data Protection Officer about our use of your personal information, please contact:

Information Governance Unit
Number One Riverside
Smith Street
Rochdale OL16 1XU ​

We are registered as a Data Controller with the Information Commissioner's Office.

Our registration number is Z5481774.