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Greater Manchester Adult Social Care Data Collection Privacy Notice

Last updated: Monday, 25 February 2019
Please note: the following notice provides additional privacy information to the Rochdale Borough Council privacy notice.

Adult Care has various strategies and plans which set out the aims and objectives and provide a framework for the planning and delivery of social care services. In order to manage social care services, we use information on the services customers have received to see what is working well and what areas we can make improvements in.

This helps to ensure we're complying with our legal and statutory obligations, national protocols and policies and our own internal policies. We do this by creating statistics and reports which help us to see how our services are being used and how they should be funded.

We also share some data about you with other organisations, for example, local authorities in Greater Manchester or NHS England so we can assess our performance and improve how we deliver our local care services. The shared information is used solely to produce aggregated reports at a statistical level to compare and assess our performance across Greater Manchester. This helps us to continuously and collectively improve our local services.

Although this shared information is about the services received by you, it does not identify you directly and we won't use it to make any decisions about you. The information is anonymised or de-personalised by, for example, using a number rather than your name, using an age range rather than your date of birth and using categories for the services you receive.

Example of de-personalised and anonymous data.

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • The area you live in.
  • Your age range.
  • Your gender.
  • Your ethnicity or nationality.
  • The type of service you received, for example an assessment.
  • Identifiers, for example the unique identification number we hold for you.

Who we collect personal information about

When we collect personal information it may be about:

  • Customers, service users and residents.
  • Carers.
  • Employees.

How we use personal information

We use your personal information to:

  • Provide services focussed on individual or family health.
  • Provide social services.
  • Perform the services you've requested.
  • Business plan.

Why we use your personal information

We're required by law to [safeguard children]. This is detailed in legislation and guidance including:

  • Care Act 2014
  • Localism Act 2000
  • Local Government Act 1972

We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • 6 (1) (e) Public Task or Statutory Function
  • 9 (2) (g) Substantial Public Interest
  • 9 (2) (h) Health and Social Care
  • 9 (2) (j) Statistical Purposes

Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Health and healthcare organisations
  • Partner agencies and service providers

When we make an automated decision about your personal information

This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.

How long we keep your personal information

We keep personal information collected as part of this process for a minimum of 6 years from the date of collection, or for an additional length of time if necessary.

When we transfer your personal information beyond the European Economic Area (EEA)

This service doesn't transfer your information outside the EEA.

We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.


To request your personal information and exercise your privacy rights please contact:

If you need to raise a concern to our Data Protection Officer about our use of your personal information, please contact:

Information Governance Unit
Number One Riverside
Smith Street
Rochdale OL16 1XU ​

We are registered as a Data Controller with the Information Commissioner's Office.

Our registration number is Z5481774.