Last updated: Friday, 14 December 2018
Please note: The following notice provides additional privacy information to the
Rochdale Borough Council privacy notice.
We're a statutory service responsible for managing and maintaining legal agreements between three parties, in relation to top-up payments in line with the Care Act 2014. We use your personal information to identify the top-up amount and who is responsible for the payments; this could be you or a 3rd party.
What personal information we collect
We collect personal information to make sure that we can carry out our work. The personal information we collect includes:
- Financial information
- Telephone number
Who we collect personal information about
When we collect personal information it may be about:
- Service users
How we use personal information
We use your personal information to:
- Maintain accounts and records
- Administer the collection or payment of taxes, benefits and other revenues
- Prevent crime and aid prosecution
- Provide residential care
Why we use your personal information
We're required by law to provide Residential Care Services. This is detailed in legislation and guidance including:
We're allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:
- To comply with a legal obligation
- For public tasks or statutory functions
Who we share your personal information with
We collect information from, and disclose information to, individuals and organisations that can support our work including:
- Service users
- Other council departments
- Service providers
- Partner agencies
When we make an automated decision about your personal information
This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.
How long we keep your personal information
Personal information collected as part of this process can be retained for a minimum of 6 years from the date or collection, or for an additional length of time as determined by our business requirements.
Where we transfer your personal information beyond the European Economic Area (EEA)
This service doesn't transfer your information outside the EEA.
We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.