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Adult Care Charging Policy

This policy meets the requirements of the Care Act 2014,  the legal framework for charging for care and support in adult care services.  

Our Adult Social Care Charging Policy aims to create a consistent and fair framework for charging adults who receive care and support services, after individual needs and financial situations have been assessed.

Charging Policy – Adult Social Care (460kb pdf)

What if I can't pay for an adult care charge?

Under Section 17(3) of the Health and Social Services and Social Security Adjudications Act (1983), everyone has the right to ask us for a review of a charge which you've been given if you feel you can't pay it. 

If you'd like us to review a charge which you can't pay, you should complete the financial hardship form below and send it to us at Adult Care, PO Box 100 Rochdale Borough Council OL16 9NP.

Financial hardship form (385kb pdf)


0300 303 8886

Phone: Monday-Friday 8.30am-4.45pm

Adult Care Services
Number One Riverside
Smith Street
Rochdale OL16 1XU