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Ring or email us

Our Contact Centre is very busy today. It may take us longer than usual to answer your call. We thank you for your patience and apologise for any inconvenience. 

Emergency out of hours phone numbers

If you need to contact us between 6pm-8am Monday-Friday and anytime weekends and Bank holidays you'll need to call our out of hours number.

Non-emergency contacts

 The table below lists non-emergency phone numbers and email addresses managed through our Contact Centre.

ServiceContact details and opening hours
Community Safety: For reporting anti social behaviour and nuisance.

0300 303 8878
8am-6pm Monday to Friday​
Council tax and housing benefit:​ Revenues and Benefits - for council tax, housing benefits, council tax benefits and or

0300 303 8870
8am-6pm Monday to Friday
​Elections - local and national elections including mayoral elections and referendums.

0300 303 0345
8am-6pm Monday to Friday

Environmental health: For pest control, drain problems, noise nuisance, food safety, dog warden and

0300 303 8871
8am-6pm Monday to Friday
Environmental management: For refuse, recycling, fly tipping, dog

0300 303 8884
8am-6pm Monday to Friday
Family Information Service: For childcare or services in the Rochdale

01706 719900
8.30am-4.45​pm Monday to Friday
Highways and engineering: For parking, car parks, path and road maintenance, bridges and structures, design and construction, traffic management, and road

0300 303 8879
8am-6pm Monday to Friday

0300 303 8874
8am-6pm Monday to Friday

Job vacancies​​ Job line - for council.0300 303 8872
8am-6pm Monday to Friday
Land and Property

0300 303 8880
8am-6pm Monday to Friday
Library services: For library renewals and membership

0300 303 8876
8am-6pm Monday to Friday​
MyAccount - Registration, password and general  
Payments​: Council Tax, Penalty Charge Notices, Sundry Debtors, Business Rates, Housing Benefit overpayments and Link4Life invoices.Our payment lines are open 24 hours

Automated payments line
01706 926180

To speak to an advisor
0300 303 8889
Planning and regulation

0300 303 8873
8am-6pm Monday to Friday 
Street lighting: To report a problem.
0300 303 8881 
Floodline​0300 303 0420
Switchboard01706 647474
8.30am-5pm Monday to Friday
Rochdale Borough Council

Other council contacts 

The table below lists other contacts delivered directly through the relevant departments. Please also note we've usually added an email, form or telephone contact to each task across the website. If you search for a task you'll be able to access other contacts too if you need to get in touch.

ServiceContact details and opening hours
Adult Social Care​

0300 303 8886
8.30am-4.45pm Monday to Friday

Armed Forces

01706 926989
8am-6pm Monday to Friday
Children's Social Services: To report concerns about a child who has suffered harm, neglect or abuse​0300 303 0440
8.30am-4.45pm Monday to Friday
Township Offices: To find out how to get involved in local decision making and to influence services in your area please contact your Township Office.

Heywood Township Office
01706 922230  

Middleton Township Office
01706 923124

Pennines Township Office
01706 922227

Rochdale Township Office

9am-5pm Monday to Friday

Bank and Public holidays​

Please note all council offices are closed on Bank and Public holidays however you can access online services over Bank and Public holidays.

Our Contact Centre will remain open for emergency calls only.

View changes to services over Bank and Public holidays​.​

How much 0300 calls cost

0300 calls are typically charged at between 1p and 9p per minute depending on the time of day. Calls from mobile phones generally cost between 10p and 40p per minu​te, although may they be included in your 'free minutes' depending on your contract or tariff.​​​ Find out more about call costs