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Choosing childcare

​​​​​​​​When choosing childcare you need to decide what works best for you and your child. You can search the Family Service Directory to see a list of childcare providers.

See a list of childcare providers


Factors you should consider include:

  • Your child's age
  • Schooling arrangements for any siblings (location, finish times)
  • Your family's jobs and study (flexibility, location and travel times)
  • Any support you have from family and friends.
  • Your financial situation (remember you may be able to get help with childcare costs)

A combination of childcare services may suit you best.

Types of childcare

Age of child

Reason for childcare

Childcare options

0-5 years

Working full or part-time
Studying
Break for parent
Stimulation for child

0-16 years

Shift working
Evening or weekend working

2-5 years

Working part-time
Studying
Break for parent
Stimulation for child

3-5 years

Free early education
(Eligible 2 year-olds and all 3 and 4 year-olds are entitled to 15 hours per week term time only.)

5 and over

Out of school care
Holiday care

Complaining about a childcare provider

If you have a complaint about a childcare provider:

  • Discuss your concerns with them directly.
  • If the issue cannot be resolved make a formal complaint in writin​g.
  • Contact Ofsted, if your complaint is not resolved.
  • Contact the Child Protection team if you think a child is at risk of harm from a childcare provider. If you think a child is in immediate danger, call the police on 999.

If you are contacting Ofsted, have the details of the complaint, who you spoke to, relevant dates and any actions taken by the provider.

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Contact

01706 719900

Family Information Service
Number One Riverside
Smith Street
Rochdale OL16 1XU