Skip to main content Skip to accessibility
  Non-Javascript users can confirm they have successfully signed out of MyAccount by clicking here

Voluntary and community sector peer support service

​​​​​​​This self-help peer support scheme is delivered by third sector organisations for their peers in the borough. The scheme offers peer support and mentoring, it's not formal training or an advice service. It's an opportunity for an organisation to share specific skills and experience with another organisation.

The peer support organisations provide a range of support including help with:

  • Setting up a new organisation
  • Roles and responsibilities of management committees and boards
  • Preparing accounts
  • Independent scrutiny of accounts
  • Accessing training and support on the internet
  • Preparing funding bids
  • Supporting volunteers
  • Managing staff
  • Monitoring and evaluation of performance
  • Business planning

The scheme provides an opportunity to network, improve skills and enable information and expertise to be shared across the sector.

How does it work?

If your organisation would like to take advantage of this scheme, you should read the offers available from the different peer support organisations listed in the service prospectus:

Voluntary and Community Sector Peer Support Service Prospectus 2013-2014 (172kb doc)

The prospectus also identifies the different skills and experiences the organisations can offer to help you decide which you think is best suited to support you. Once you've chosen your preferred organisation, contact them directly to arrange your initial meeting. There's no need to contact the council or seek permission.

The purpose of the initial meeting is to:

  • Decide whether or not the peer support organisation can meet your organisation's needs.
  • Agree a support plan. The support plan will outline your support needs, agree the outcomes you wish to achieve and agree the arrangements for the support sessions.

Please remember that the support and mentoring offered by organisations participating in this scheme is not offered in a professional capacity. Mentors are not claiming to be experts in the subject area nor do they necessarily hold a recognised qualification. The information given is purely based on their knowledge and experience and as such organisations seeking peer support should not rely solely on the information given. Supported organisations should seek professional help where their organisation could potentially break the law or suffer financial loss as a result of acting on information given.

How much does it cost?

This service is free of charge to organisations requiring support. We provide the following funding to the peer support organisation:

  • Initial meeting – £20. This fee is paid regardless of whether the peer support plan goes ahead.
  • Follow up peer support session – £30 per session, up to 2 hours each. A maximum of 6 sessions can be agreed. If your organisation has further needs, this request can be referred to us for an individual programme.​

What's our role in scheme?

We'll support the scheme by:

  • Facilitating the peer support scheme.
  • Sending out regular updates on the scheme.
  • Arranging a briefing session for supporters to agree basic practices and standards.
  • Processing claim forms from supporter organisations and payments to that organisation.
  • Monitoring and evaluating the scheme.