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Food hygiene inspections

​​​We have a right to enter and inspect food premises without having to make an appointment or giving advanced notice. The frequency of our visits depends on:

  • What type of food is handled.
  • People at risk.
  • How the business is managed.
  • The condition of the premises.
  • Any complaints that we have received.​

If you've opened a food business you must register with us.

Food Hygiene Rating Scheme

Rochdale borough now uses the Food Hygiene Rating Scheme to rate the hygiene standards of a food business. The scheme is run in partnership with the Food Standards Agency (FSA).

Please note that the rating given for an outlet does not reflect the quality of food or the standard of customer service.

Search for Rochdale borough food outlet ratings

Businesses can also display ratings stickers and a certificate. Displaying these is voluntary at the moment so consumers are urged to check the hygiene ratings online.

Is the rating unfair?

If you think the rating is unfair the owner can:

Speak to somebody: the owner or manager should talk to the local authority food safety officer that inspected the business about why the rating was given. If they still disagree with the rating then they are able to appeal in writing.

Food rating appeal form (102kb pdf)

Have your say: the owner or manager also has a 'right to reply'. A 'right to reply' form can be completed to tell the Public Protection Team how the business has improved hygiene, or to state if there were unusual circumstances at the time of inspection.

Right to reply form (112kb pdf)

Request a revisit: if a food business makes the improvements that the food safety officer discussed at their inspection they can complete the revisit request form so that their hygiene standards can be reassessed with a view to giving a higher rating.

Revisit request form (129kb pdf)

Contact

0300 303 8871

Phone: Monday-Friday 8.30am-5.30pm.
Closed for training Monday 11am-11.30am.

Public Protection Service​​
Number One Riversid​e​
Smith Street
Rochdale OL16 1XU